Born in Hong Kong and educated in England, Jewellery Designer/maker Melissa spent her early years travelling to and from Asia. Her love of the exotic and a passion for beautiful things led to travels where she began to collect stones and gems; turquoise and amber from Tibet; garnets in Pakistan; antique agates in China; coral and shells in the Phillipines.
Naturally creative, Melissa makes jewellery combining the elements she collects. Melissa Lo Jewellery can be described as strikingly individual yet classically elegant. Each piece is individually designed and hand crafted using the finest quality semi-precious stones and freshwater pearls finished with silver and gold. Melissa's unique style creates a collection of diverse, colourful and desirable pieces. Her signature is her ability to combine colours and forms in an original and appealing way. Melissa believes this creates jewellery that enhances the natural beauty of the stones and lifts the spirits of the person wearing it.
Melissa Lo Jewellery is made with the finest hand picked semi-precious stones and freshwater pearls. Please note that the stones are natural and there may be slight differences in colour between the photos and the product.
There is no nickel in any of the jewellery. All the pieces are silver 925 or silver 925 with 18K gold plating. Gold vermeil is a term used for a type of gold plating. To care for your Jewellery keep it in a cool dry place, ideally in a soft pouch and always put your jewellery on last after having applied any lotions, sprays and perfumes.
Terms and Conditions
Your order will be delivered within 7 days of receiving your order. All orders are sent Royal Mail next day delivery so the parcel will need to be signed for. Your order of Melissa Lo Jewellery will be gift wrapped and in our signature packaging.
POSTAGE AND PACKAGING PRICES
Items for the UK are sent by Royal Mail Special delivery The cost is £7.00 for the first and 50p for each subsequent item.
We are happy to ship to Europe, and this service usually takes less than 7 days. The item is sent by registered post. The cost is £8.50 and 50p for each subsequent item.
International (outside Europe)
We are happy to ship to anywhere in the world. Please allow 1-2 weeks for this service. Registered International post is £10.00 and 50p for each subsequent item.
RETURNS AND EXCHANGE POLICY
If you wish to return an item for a refund, please notify your intention to return it, in writing to: firstname.lastname@example.org within 7 days from the date that you received your goods.
Items should be returned unworn and in the same condition as when sold. They should be posted by Royal Mail Special Delivery (or similar for international customers) within 7 days of receipt for a full refund (21 days for Europe excluding UK, 28 days Rest of the World).
Please enclose your name and address, order number, details of the item you are returning and whether you would like a refund or exchange. Please note that you will not be refunded the postage. Refunds are made within 14 days from our receipt of the item onto the card used for the purchase.
If you wish to exchange your order you will not be charged postage for the first exchange, please send items back for exchange as per the instructions for returns above.