Return goods should be sent to:
Luks Linen / Returns Dept / 110 Osborne Road / Brighton / BN1 6LU
For returns, your cost of postage will not be refunded, for exchanges, we will cover the cost of return post.
In the event of any product being faulty, we will either refund or exchange the goods, and cover all costs of postage based on Royal Mail Standard Delivery.
To return your order, please
1 Find the Return and Exchange form sent to you with your order
2 Complete the form as instructed
3 Include the form with your goods to return
We try to process returns as quickly as possible; however this can take around 14 days from the date of receipt during busy periods. If you have any queries about an item you have returned please contact us on firstname.lastname@example.org