KASHKA will do its best to deliver the order within three (3) to five (5) working days in UK, within seven (7) working days in the EU zone including Switzerland & Norway, and within seven (7) to fifteen (15) working days in other countries, after the order has been paid. Please note that an order registered after 1PM on Friday or on Saturday & Sunday will be handled on Monday morning. Any order registered on a bank holiday will be handled on the following working day.


Please note that all our products are meticulously handmade one piece at a time. Due to this process, there may be a slight variation from one item to the next. Such variations are inherent in the manufacturing of handmade products, so you 

may expect minor distinctions that will make your purchase special and truly one of a kind.

If for any reason you are not satisfied with your purchase, you may return it within 14 days.

Earrings cannot be returned or exchanged due to hygiene reasons.

Custom designed merchandise, special orders and items engraved with personalised information cannot be returned or exchanged.

To ensure that your purchase retains it’s appearance, please bear in mind that silver reacts with air and tarnishes. This can easily be removed with a silver polishing cloth.

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