Chau Art is a luxury greeting card & stationery company based in Oxford, United Kingdom. Every piece is hand designed by Chau and laser cut on the highest quality of paper – each product is thus unique and visually therapeutic with a precious touch of hand-finished quality.
Chau hand draws and cuts all her designs, which then be laser cut and hand finished with the help of her family. Every piece is dealt with great care and carries with them a family intimacy that distinguishes the brand from mass produced stationery. Chau Art is currently stocked at a number of independent shops and galleries around the UK.
Chau is pronouced like “ciao” in Italian, making the brand's name a little word play: “Chau Art” - “A salute to art!\"
Standard delivery (4-7 working days): £3.95/order.
Expedited delivery (1-3 working days): £7.95/order.
FREE DELIVERY is offered on all orders £70 or over.
Orders are only dispatched after full payment has been received and are normally shipped within 1-2 days of purchase. If we do not receive your payment within 72 hours, we will get in touch to either help you solve the issue or cancel the purchase for you.
Orders are shipped from Monday to Friday. Therefore, if an order is placed after 12 midday on Friday, please wait until the next Monday for us to dispatch your goods.
If your are unsatisfied with the products, please write or call us within 14 days of receiving your item for a return. Returned goods need to be in intact conditions with our logo at the back and in the original packages. Once the items have reached us, a full refund will be issued within 7 days of receipt.
We cannot cover your returned postage; however, we will issue a compensation discount on your next purchase at Chau Art that equals your postage cost. Therefore please keep your postal receipt as proof of return, and your compensation voucher needs to be used within 28 days of being issued.
We cannot issue refund for personalized/customized products so please consider this when placing a customized order.