TORNA LUCIA
About

orna Lucia is a socially responsible, luxury textiles, clothing and  accessories brand, which combines high quality artisanal craftsmanship with contemporary, elegant design.

Based between London and Ibiza, Torna Lucia collaborates with skilled artisans in India to support the ancient artistry of hand-weaving, hand-embroidery and hand-block printing.  

The timeless quality of our prints is enhanced by the use of coloured dyes printed on fine cotton, creating elegant bed linen suitable for both modern and traditional interiors, as well as beautiful clothing and accessories.

Our passion is to work with artisans from all over the world - to produce original and authentic designs with a story, which serve a purpose, and are hand-made by real people; not by machines.

By working in small quantities, in a sustainable way, Torna Lucia aims to support the livelihoods of these talented craftspeople and create elegant, timeless designs while keeping these traditional techniques alive. Consequently, everything is created by hand, every piece is unique; and tells the story of the person who made it.   

Designed with love, made by hand.

Delivery

We will send out the item(s) by the postal service you have selected within five working days unless otherwise notified. Should the delivery be urgent please telephone +44 (0) 7950 373 487 / +44 (0) 7711 669 562 and we can arrange a quicker / express delivery where possible.

Returns

We will be happy to make an exchange or refund your credit card for any purchase with which you are not completely satisfied within 7 days of the ship date. The item(s) must be returned unworn and in perfect condition bearing the tags and/or any special packing materials. Please ship back securely packed, insured and with a request for signature for your own protection.

Damaged/defect claims must be claimed within 5 business days (excludes weekends & holidays) of package arrival. Unfortunately we are unable to accept returns after 14 days from ship date. Please send us back your purchase with a copy of invoice or receipt.

To return your product, please place your product to: Torna Lucia, 124-128 Barlby Road, London, United Kingdom W10 6BL.

We advise that you will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.  If you are shipping an item over £50.00 we strongly advise using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

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