AMILU
About

About Amilu

Amilu offers you classically timeless, British inspired everyday and special occasion bags, hats and shawls. Discover our classic range of real Italian leather handbags, shoulder bags, tote bags, clutch bags, satchels and backpacks. The classic leather handbag brand.  

 

THE AMILU STORY 

Lots of things have changed over the years – heels maybe lower, hems a little longer and maybe the necklines don’t plunge quite as far as they used to, but even if your choices are a little more practical you still want to look stylish, fabulous and individual.

And it’s just the same when it comes to handbags.  Perhaps you know the feeling ...... having spent your teens using amazing looking handbags that catch the eye and always invite comment, but weigh a ton and were impossible to find things in, you now find you need something more. Yes, still with that edgy look, but with a bit more versatility, a bit more useability and made from good quality leather that develops a patina with age. And not costing the earth.

Well, making handbags just like that is my mission. As we all know the right handbag makes you feel good, can lift you when you’re down and is a great shot in the arm. Like great shoes, just a lot more comfortable !

It all started 10 years ago travelling the country with my pop up shop Mimu. As well, as the drama of exploding vans, stolen wing mirrors (Wimbledon of all places!), collapsing marquees, badly behaved animals and sometimes some very dubious accommodation. I had lots of laughs and always amazing help from friends and family, whatever the mess I managed to get myself in. I think my constant vehicle problems pretty much single handedly kept my local garage in business, and have many (happy?) memories of commandeering recovery vehicles and passing taxis to drive miles out of their way to get me and my 20 Ikea bags of stock to events on time. More seriously, I also had the opportunity to ”talk” handbags in detail with literally, thousands of customers happy to tell me what they are looking for in the perfect bag -  These comments came up time and time again

  • classic and classy, but with a contemporary edge,
  • easily visible and accessible contents, light coloured linings, dropped centre sections, all round zips.
  • Protection where possible on the base of your bag
  • longer tote handles or clip on shoulder straps so you can carry your bag over your shoulder when you need to,
  • outside pockets to easily access things you need frequently (your phone, oyster card or passport etc)
  • Clever internal clips and pockets for better organisation.

With so much information – and a driving passion to get it right - it was a natural step to start manufacturing my own bags.  With the move to our own design and production came a change of name and so Amilu was born.

Today, all our handbags are designed here in the Peak District in our small office of mainly women. We are passionate about our Amilu brand and always strive to back up our product quality and design with great customer service. Chocolate and cake come high on the needs list at moments of stress and a post work wine always seems to help creativity!  Our lovely bags are manufactured by small family businesses, mostly based in and around Tuscany, the heart of the Italian leather industry. Here we can access all the latest leather finishes and incorporate them quickly into our designs. It is the original textures and colour combining that make Amilu bags stand out and that is at the heart of our design ethos.

So where are we now. Well we are not a big showy company, hanging off the arm of every celeb, more of a well kept but steadily growing secret thanks to happy customers and word of mouth. We want women to feel good using our bags, happy and confident in the knowledge that a great looking bag makes a statement and shows the world you are different and capable of great things. I think our tag line sums that up very neatly

 

She believed she could, so she did’


To find out more about Amilu go to www.amilu.co.uk, call 01629540353, email info@amilu.co.uk  or engage with us on Facebook, Twitter, Instagram

Delivery

Delivery Information

 

WHERE DO YOU DELIVER?

We currently deliver to the UK, everywhere in Europe and most places around the world. Please check our delivery prices below for more info.

 

HOW MUCH DOES DELIVERY COST?

United KingdomCostDelivery Time
StandardFREE2-4 working days
Premium£4.001-3 working days
Express£9.00Next day if ordered Mon-Fri before 3pm

 

 Europe (excl. UK)CostDelivery Time
Orders under £50£81-2 weeks
Orders over £50£111-2 weeks

 

 Rest of the WorldCostDelivery Time
Orders under £50£191-2 weeks
Orders over £50£251-2 weeks

 

DO YOU ALWAYS MEET YOUR DELIVERY TIMESCALES?

We try our very best to meet our quoted delivery timescales. Please just bear in mind that we are a small team so occasionally there are circumstances out of our control that can delay delivery times.

 

AM I ELIGIBLE FOR FREE DELIVERY?

We offer FREE STANDARD DELIVERY throughout the UK only, which usually takes 2-4 working days to arrive.

Returns

Returns Policy

PLEASE NOTE - The Amilu range is mostly made from natural materials, so differences in tone and colour and natural blemishes or impressions are normal. Over time the materials may soften and develop a patina adding to their overall character.
In the unfortunate circumstance where a design is out of stock we will contact you to advise of any delay, or suggest an alternative purchase. We cannot be held responsible for delays in the delivery caused by our manufacturer, or any other third party.

In the event of goods being lost or damaged in the post, we will make a claim from Royal Mail or our designated carrier. By using this website, you agree to assist us by providing correct information in the event of any claim made by us.

 

WEBSITE & TELEPHONE ORDERS RETURNS POLICY

Changed your mind? Not a problem. In line with the Consumer Contract Regulations you have 14 days following receipt of your goods to cancel your order. To cancel an order notification in writing must be received by us within 14 days or receipt of you order. You can do this by obtaining a returns number from us or by completing and returning a standard cancellation form available by emailing info@amilu.co.uk 

When returning the item we recommend using a signed for, insured delivery method for your own peace of mind. The address for all returns is Amilu Returns, Hopton Manor, Hopton, Wirksworth, Matlock Derbyshire DE4 4DF UK . Please  return the item within 14 days of cancellation, together with the returns number packaged adequately and in an AS NEW condition with all tags and labels attached, unused and undamaged.  A deduction can be made if the value of the goods has been reduced as a result of your handling the goods more than was necessary.

You will receive a refund within 14 days of us receiving the goods back.


FAULTY GOODS

 If your purchase was originally fine but has become faulty quite soon afterwards, please email us in the first instance at info@amilu.co.uk with a short description and a photo of the problem and we will email you back. We will refund the cost of returning the items using Second class post which is sufficient when sending faulty items back to us, please make sure you obtain a proof of posting. We also need proof of purchase, whether this be a receipt, or copy of your bank or card statement, showing the purchase. All verified faulty goods notified within 6 months of purchase will be fully refunded, repaired or replaced. Please note that the verification process may mean we have to send the item back to the manufacturer. You will receive your refund within 30 days although usually much sooner. If you do not notify us about a faulty item until after 6 months following purchase, the onus will be on you, the customer to prove the goods were faulty. In all cases our maximum liability is restricted to the retail price paid for the goods less any discount received if applicable.

ARRIVED DAMAGED OR FAULTY

If your goods arrived damaged or faulty you must inform us by email within 48 hours or receipt. Please retail the original packaging. We will then ask you to return the bag and on receipt, will replace it free of charge.



RETURNS FROM PURCHASES MADE AT EVENTS

Unless otherwise agreed in writing we only accept returns for refunds from purchases at events if they are faulty. This is because we often donate up to 20% of the item price to charity or event organisers. We are however always happy to offer an exchange if you have purchased an item at an event and subsequently changed your mind. Unless agreed otherwise in writing you would also need to pay the postage of returning the original item and sending out the replacement item. 

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