LUKS LINEN
About

Luks Linen sources, curates and sells ethically produced, hand-woven home and lifestyle wares from Turkey.

Our towels, blankets, throws and cushions (hand-made here in Brighton) are made from 100% cotton.

We only work with small family ateliers and artisans, whom have been hand looming for generations, and in doing so hope to go some way to help in sustaining this tradition.

We love that each of our products are incredibly versatile, so you can use them for a myriad of purposes both in and out of the home and, as such they are a little kinder on the environment.

Delivery

Deliveries 

We aim to get your order shipped to you within 3-5 working days.

UK Charges:

  • Free delivery on orders over £50
  • £3.95 on orders up to £50
Returns

Returns & Exchanges

If you are not completely happy with a product then you can return it to us, unused for an exchange or refund within 14 days after your receipt of the order.

For your convenience and the environment, please return goods to us in their original packaging. We recommend using insured registered delivery as we cannot accept liability for goods lost or damaged in transit.

Please obtain and retain a post office receipt for proof of postage. 

Return goods should be sent to:

Luks Linen / Returns Dept / 110 Osborne Road / Brighton / BN1 6LU

For returns, your cost of postage will not be refunded, for exchanges, we will cover the cost of return post.

In the event of any product being faulty, we will either refund or exchange the goods, and cover all costs of postage based on Royal Mail Standard Delivery. 

To return your order, please

1  Find the Return and Exchange form sent to you with your order 

2  Complete the form as instructed

3  Include the form with your goods to return

Processing returns

We try to process returns as quickly as possible; however this can take around 14 days from the date of receipt during busy periods. If you have any queries about an item you have returned please contact us on hello@lukslinen.com

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