Lovestruck Interiors was founded in 2011 by Amy Dhala and is a rapidly growing home accessories brand specialising in handmade products both designed and produced here in Great Britain.
Our range of original home accessories are available online and many can be personalised as bespoke gifts such as our ‘Crates on Skates’ storage solutions and our best-selling ‘Kids Rule’ height charts.
We aim to get your item to you within 1 week (2 weeks for personalised goods) and the majority of our items are dispatched from the studio by overnight courier, however this can change so please let us know if you have a specific delivery deadline.
Delivery within mainland UK is free of charge. For other areas please get in touch for a quote.
In the unlikely event that a parcel arrives damaged or faulty please contact our Orders Team on 07976707465 or email firstname.lastname@example.org so we can arrange a replacement, exchange, or refund for you.
If you wish to return an item, with the exception of personalised & bespoke products, we need to receive it back into our studio within fourteen days of receipt for a refund or exchange. We ask that you please return the items with their original packaging. This does not affect your statutory rights. As the goods are your responsibility until they reach our studio please ensure you suitably package your return to prevent any damage to the items or boxes.
With the exception of faulty and damaged goods we are not responsible for the return postage and do advise that you obtain a certificate of postage in case the parcel fails to reach us.
If you wish to cancel your order and return it to us, under the Distance Selling Regulations, you must let us know within seven working days from the day after receiving your parcel. This can be done by calling our Orders Team on 07976707465 or via email at email@example.com. You will then need to return the whole order to us, at your own expense. Once we receive the whole order back we will issue a full refund including the original delivery charge paid. Please note this does not apply to the personalised or bespoke items which cannot be returned unless faulty or damaged.