LORDS AND LABRADORS
About

It all began with our dogs using our Chesterfield sofa more than us! We recognised that the dogs enjoyed our Chesterfield so much that we made one in miniature. It went down a storm; all the essential ingredients were there: stylish looks, original/one off discussion piece as well as being practical and oh so comfy. So many people commented on the doggy Chesterfield that we started to make bespoke orders. We now supply retailers across the country and online but still lovingly hand-make each piece to ensure the quality and integrity of each individual product.

Our crate covers were another evolution due to our dislike of the way our own dog crates looked – cold, unwelcoming and cage like. We decided to make a cover and the rest is history. Our crate covers are one of our biggest selling products. They make a wonderful cosy den that puppies and dogs want to go in as well as being an asset rather than an eyesore in your home.

Fed up with the same old dog beds we added our Candy Bed range this year in addition to sourcing a beautiful selection of products to complement our own. We strive to supply our customers with the highest quality, quintessentially British handmade dog seating and bedding as well as sourcing the pick of the bunch in dog accessories. We pride ourselves on sourcing most of our products here in Britain.


Delivery

Delivery on chesterfields is within 14 days they are all hand-made to order.  Delivery for crate covers and cushions is within 2 working days.


Returns

Whilst we hope that in every instance you will be pleased with your purchase, should you wish to return anything bought from us, we will be happy to refund a product. When you return a product to us and exercise your consumer rights above, and where the goods are not defective, we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you have given notice of cancellation or within 30 days of receipt of the returned purchase. In this case, we will refund the price of the goods in full together with the original delivery charge (provided you return the full order to us), but not the costs you incur in returning the item to us. In the event that you claim that the goods are defective, we will examine the returned goods and will notify you of your refund by either post, telephone or email within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you that you were entitled to a refund for the defective goods. Goods returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us.


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