ESSKA SHOES
About

Esska’s design aesthetic is refined and modern, seamlessly blending clean lines, layered materials and bold colours. The brand speaks to women who want original, comfortable and timeless footwear, taking them from season to season, enhancing their individual style. The shoes are made in a small artisan factory where craftsmen lovingly create the brand’s vision and incorporate the key product elements - breathable leather uppers & linings, a specially developed padded insole and a non-slip flexible rubber outsole. Esska strives to create shoes that are as wearable as they are beautiful, offering women the ultimate fusion in style & comfort.

Delivery

ROYAL MAIL – Untracked – 3 day service - FREE

Please note this service is not tracked and does not require a signature. If you are not in when Royal mail attempts to deliver then they will leave a card advising you on how you can receive or pick up your parcel.

Returns

You may return new, unworn or unused products within 30 days of the date purchased for a full refund of the cost of the goods. We advise the customers to return items & the completed returns form in their original packaging to ensure products remain undamaged in transit. The item is your responsibility until it reaches us, so we would advise you to send it by registered mail or any postage that requires signing upon delivery. The cost of returning the item to us is also your responsibility. We will issue you a refund (excluding the original shipping charge) on receipt of the return or exchange the item for a different size or colour if preferred.

We reserve the right to reject the returns of goods which are not returned in accordance with our Returns Policy. We may request that you pay for the shipping of such goods back to you. Our returns policy does not affect your statutory rights.

Please note that these return guidelines only apply to products purchased on the Website. We cannot accept returns of product purchased elsewhere.

  1. Please return products with your original order form within 30 days of the date purchased.
  2. When you receive products you have ordered, we recognise that you will want to try them on to ensure the fit and feel of the item. Please take care not to damage or mark the product when trying on.
  3. Please remember, we can only issue you with a refund if the returned product concerned is in reasonable condition.
  4. Please ensure you include the completed returns form inside your package.
  5. Please make sure that your return package is packed and sealed securely (in the original packaging if possible).
  6. All returns will be refunded to you within 30 days via your original form of payment.

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