BEYOND BIASA
About

Beyond Biasa creates unique jewellery that is inspired by antique and tribal designs from around the globe. We are a London based team with over 25 years experience of designing, making and selling silver jewellery.

Our pieces are handmade in sterling silver and 22 carat vermeil and embellished with semi-precious stones such as turquoise, lapis lazuli, amazonite, moss agate and freshwater pearl. Our range includes earrings, necklaces, bracelets and pendants which provide a contemporary look with an ethnic twist.

Delivery

UK orders: 

Postage and packaging costs £4.95 for orders up to £100. 

Free shipping on all orders over £100. 

We send items via the Royal Mail 1st Class Signed For, or the Royal Mail Special Delivery. Please ensure that you are available to sign for the delivery and that you provide us with a full address and correct postcode.

 

We aim to dispatch all orders within 1-3 business days after cleared payment.

Once dispatched, orders should reach you within 1-2 days. However, we cannot be held responsible for any delays experienced once the goods are in the hands of the Royal Mail.

 

Returns

We hope that you are happy with your jewellery. If, however, you are not full satisfied with your purchase, please return the item(s) to us in an unused condition and in the original packaging within 7 days of receipt for an exchange or refund.

The cost of return postage is at your expense unless the item is faulty. We will not refund you the original delivery charges for unwanted items or exchanges.

It is your responsibility to ensure that items are returned to us safely, please securely repackage the item(s) and send an insured postal service, such as the Royal Mail Signed For or Special Delivery services.

We will notify you by email of received goods and will process the exchange or refund accordingly.

For reasons of hygiene we cannot exchange or refund any earrings that have been worn.

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