My aim with ZPM has always been as Andy Warhol said to “let things that would ordinarily bore you suddenly thrill you”! To make products that are practical, stylish and absolutely built to last.
Where do the ideas come from? Most of the ideas spring from direct experience – either my own or people I know – do let me know if there is something we should be doing… For example “The Weekender” was built to solve moving regularly, being fed up with unpacking and having very little space! It is still one of our best sellers. As I got older and life changed and three kids appeared I despaired of packing huge bags of nappies and wash gear for going away. The “Nappy Pack” with all its great pockets and dispensing parts was born! My latest invention is \"Trolley-Dolly\" - whilst standing in the kitchen surrounded by plastic bags I knew I had to do something - It was a Eureka moment! By using Trolley-Dolly we can all do our part in banning the dreaded plastic bag!
Fabulous Fabrics - I am constantly designing and sourcing new prints, I get my inspiration from old textiles, kids books, bits I collect on travels, things I see in the street, anything really! I generally bring out two collections per year.
From Backpack to Boutiques In the early days I did all my sales trips on my moped with all the samples in my rucksack. The sight of me in a luminous yellow coat and helmet was enough to scare some lovely stores into buying our products. Liberty of London was my first stockist followed shortly by Heals, Harrods, Selfridges, Fortnum and Mason. Overseas you can find us in the likes of Printemps in France, Harvest Home in Dubai and many other gorgeous small boutiques worldwide. If you would rather see the bags in person – so to speak - please email us and we will endeavour to find a stockist that is near you. Please allow at least 7 days for a reply.
Why are we ZPM? I get asked this a lot! My surname is Phayre-Mudge. It didn’t take long after starting up to realise that this was quite a mouthful and it was better to stick to just initials! You and ZPM I really hope you enjoy the ZPM products. Do let us know any thoughts you have about our products or the fabrics for that matter. Let us know about things you might like to see in the future or things we used to do and now don’t…. We love to hear!
We ship to anywhere in the world! The items shown are in stock and should be sent out within 2-3 working days. If you have any concerns regarding delivery or if your order is particularly urgent then please contact us. Standard Delivery (UK) Most orders are processed overnight (if ordered Monday to Friday) and are shipped out the next day. Orders placed at the Weekend may take up to 3 days to process and deliver. At our busiest times of the year, like Christmas, please allow additional time for delivery. Postage to outlying areas like the Channel Islands, Highlands & Islands, Northern Ireland, Isle of Wight, Isle of Man and Isle of Scilly will vary. Please see below for further details.
Express/Special Delivery (UK) The fastest possible option and the one to choose if you’re too excited to wait. This will guarantee next working day delivery by 6pm as long as your order is received before midday on Monday to Thursday, Orders received on a Friday which are express are not guaranteed until the Monday although alot of our parcels are delivered on Saturday Mornings. A signature is needed for items sent via this service. Parcels over 2kg will go via Courier. This applies to UK Mainland deliveries only and excludes Highlands and Islands, Channel Islands, Northern Ireland and Isle of Wight, Isle of Man and Isle of Scilly.
UK Mainland Standard Delivery £3.50 1-3 working days
UK Mainland Express Delivery £10.00 Next working day by 6pm
UK Channel Islands £5.50 Up to 10 working days
UK Outlying Regions £4.50 1-3 working days
Ireland £12.00 5 working days
France and Germany £12.00 10 working days
Belgium, Luxembourg and The Netherlands £13.00 10 working days
Rest of Europe £17.00 10 working days
Rest of World £17.25 10 working days
We do our very best to provide a product that is perfect in every way and is exactly what you wanted to receive. However on the rare occasion that your ZPM goodies aren’t quite what you wanted or you have changed your mind, feel free to send them back for an exchange or full refund. All we ask is that the goods are returned to us within 28 working days, they’re unused and in their original packaging. Refunds will be credited onto the card you used to originally place your order with. Unfortunately if you are returning an item for an exchange, we will have to charge you for the postage to send out your replacement. If you have simply changed your mind your refund will also be less the original postage costs. We will of course be in touch with you before we charge your card for any additional payments. Please note that we are not responsible for packages that do not reach us. Sorry. The best thing to do is get a free certificate of postage from the post office or send it via a secure service. We will refund all the postages for any faulty goods. We’ll try to be as quick as possible but please allow up to two weeks for your refund or exchange to be processed.Please make sure to put a copy of your order and order number with any other details into the parcel.
Returns should be sent to:
Returns - ZPM LTD, Office 1,
Unit 13 Chaldicott Barns,