Handmade Driftwood Double Heart Clock

Handmade Driftwood Double Heart Clock by Duckydora .
£80.00

Availability: In stock

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Description

Details

Handmade from reclaimed wood in Derbyshire, the Double Heart Clock brings stylish time-keeping to your home. 

 Available with either: Cream Face Clock or Floral Face Clock. 

 Dimensions: 53cm x 22cm.
Retailer Information

Sisters Judith Chambers and Sally McGowan founded Duckydora in 2012. They started the business because of their love of quality décor but found it difficult to source beautiful, ethical and British homeware products.

“Judith and I were chatting one day about how there wasn’t one place where you could go to find gorgeous, handmade products for your home that didn’t cost the earth (literally!) So, we decided to join forces to bridge the gap in the market." – Sally

Our vision for Duckydora is to provide our customers with a range of exclusively designed homewares that are beautiful for life. Beautiful because of how they look, but also beautiful because of their provenance.

"We have been tireless in locating the best possible products from the most sustainable sources. Where possible, the items we stock are made of reclaimed materials, by talented British artisans. As a result, we believe we can offer you a choice of products that will become treasured family heirlooms and not just a passing fad.” – Sally

 “We want to bring a touch of glamour to your home with items that can also withstand the rigours of everyday life. Therefore, all the products we stock at Duckydora can be put in the microwave, dishwasher or washing machine. We also understand that our customers live in real homes that include children and pets, and so we have something for them too!” – Judith

Delivery

Delivery (non furniture)

Standard UK Delivery is £ 2.50 on items under £10.00 then £4.95 and is 3-5 working days.

Free standard delivery is available on orders over £50.00.

Please note that if there is an item which is out of stock, but is due to arrive in the Warehouse within 48 hours, your order will be held and despatched together and the Next Day option will not be available. If the delay is longer than 48 hours your order will be part despatched.

The postage charge will only be taken once, even if your order is part shipped due to an item being back-ordered.

If a Next Day Delivery Order is placed after 11am on a Friday it will not be despatched until the Monday, with the exception of Bank Holidays.

Please check all goods on receipt as any damaged or faulty goods need to be reported within 24 hours and all original packaging must be retained.

Please note only Monday to Friday are classed as working days.

Returns

In the unlikely event that a parcel arrives damaged or faulty please contact our Customer Services team on 08434 873104 or by email at customerservices@duckydora.co.uk so we can arrange a replacement, exchange, or refund for you.

If your item has been damaged in transit then please contact us within 24 hours of receipt and retain the original packaging.

If you wish to return an item we need to receive it back into our warehouse within twenty eight days of receipt for a refund or exchange. We ask that you please return the items where possible with their original packaging. This does not affect your statutory rights. As the goods are your responsibility until they reach our warehouse please ensure the items(s) are packaged to prevent any damage.

With the exception of faulty and damaged goods we are not responsible for the return postage and advise that you obtain a certificate of postage in case the parcel fails to reach us.

Refunds will be processed once the goods have been receipted into our warehouse.

If an item is returned to us outside the twenty eight day time frame, or is in a non re-saleable condition, a credit note will be issued at the discretion of duckydora Ltd.

If you wish to cancel your order and return it to us, you must let us know within fourteen working days of receiving your parcel. This can be done by calling our Customer Services team on 08434 873104 or via email at customerservices@duckydora.co.uk. You will then need to return the item(s) to us, at your own expense if you have already received them. Once we receive the item(s) we will issue a full refund for the cost of the returned item(s).

Please note that it can take up to 21 days to process a return.

How do I return items to you?

Please see above for information on our Returns Policy. With the exception of faulty items or goods damaged in transit, please note that we are not responsible for return postage.

A -  Faulty/damaged items

Please call or email our Customer Services on 08434 873104 or customerservices@duckydora.co.uk.  We will then arrange for the item to be collected and can arrange a replacement, exchange, or refund for you.

B  - Unwanted items

Please return via Royal Mail to:

duckydora Ltd, C/O Pick It Pack It Send It, First Floor, Westside, Mill Road, Rugby, CV21 1BZ

We recommend that you obtain a Certificate of Posting in case for whatever reason the parcel(s) fails to reach us.

Please note that it can take up to 21 days to process a return.

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